SENA 20S EVO

[Skywagon]

I bought a 20S EVO from RevZilla in December.  It replaced an SMH 10 unit I flat wore out over about a dozen years.  I had a minor part issue happen on the new 20S last weekend.  I wrote SENA and asked for help.  I didn't expect to hear from them right away with Covid around.  They wrote back almost immediately and are sending the new part.  I was quite pleasantly surprised for such a fast response and no questions asked.  Good going SENA

[Rinkydink]

I had a similar experience. One of my in helmet speakers didn’t work. I called and three days later a new pair of speakers were delivered. Customer service is a lost art.