Can't locate a recent post about suspension issues on a new shiftcam

[Scott9999]

There's a thread over on the bmwlt.com website about a new shiftcam owner, who's having problems with his suspension.  That rang a bell.  I can't find the post on that website or this one, but I know that I very recently read of someone who has a new RT, had some problems with the suspension, took it into the dealer where they did some step that they missed on the dealer prep, e.g. resetting the suspension, and when he next road it, it was a different bike, everything expected.

 

I'd like to share that, but all I can share is what  my dim memory recalls, which is worse than useless.  (I should have just shut up about it, I suppose.)  Anyhow, that thread is going in circles, with no one apparently knowing anything ....

Horrible Suspension

 

Anyone here recall such a posting/thread, or have something like that happen to them on a new 2022 RT?  I want to help that new owner out if I can find the other guy's solution to reference.

[Frank Brown]

https://www.bmwlt.com/threads/horrible-suspension.193193/

[Scott9999]

1 hour ago, Frank Brown said:

https://www.bmwlt.com/threads/horrible-suspension.193193/

Thanks, but that's not it.

 

That's the thread I cited, which I'm trying to respond to.