ChrisSkor Posted May 11, 2012 Share Posted May 11, 2012 A couple weeks back I noticed one of the bumpers (looks like rubber *) was missing from under the Sargent seat on my BMW R1200RT. I checked on www.sargetncycle.com for replacement bumper, but saw none. I sent email off to Sargent asking how to order replacement bumper. Within hours I got email from Paul Jones at Sargent asking for my mailing address. He was going to send me a replacement bumper at no charge. Couple of days later hear comes a packages from Sargent. I open it to find not one, but two replacement bumpers, all at no charge. What great customer service from the guys at SargentCycle. Chris Skor (Skorlinski) Link to comment
Pat Buzzard Posted May 13, 2012 Share Posted May 13, 2012 Great to hear! I will continue to patronize Sargent for my saddle needs! Link to comment
lkchris Posted May 15, 2012 Share Posted May 15, 2012 They are helpful for sure. Seat mounting changed somewhere in R1100S production run, and it requires "adapters" to fit an early seat on a later bike and Sargeant knows what they are, has them (has them made), prices them reasonably and ships them quickly. This all so I could remove Corbin bike came with and fit an OE seat that I acquired used. I think it's clear they enjoy their work. Link to comment
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