TDY Posted November 28, 2008 Share Posted November 28, 2008 I need some help coustmer service for Garmin is closed for the holiday . I bought a Garmin 2730 and hooked the xm 30 up to the gps called xm ordered service and I still get searching for service no xm signal. Just wanted to know if this has happened to anybody and if so what can i do to fix? Link to comment
Mark K Posted November 28, 2008 Share Posted November 28, 2008 You first backed it out of the garage, right? It does take some time for your account to activate and load, but you should at least be getting the preview channel...... Link to comment
TDY Posted November 28, 2008 Author Share Posted November 28, 2008 im not even getting the preview channels and yes it is out of the garage lol Link to comment
Mark K Posted November 28, 2008 Share Posted November 28, 2008 In that case, it's likely not hooked up correctly. Hopefully, someone will be along soon who is familiar with that unit and can help. Link to comment
JR356 Posted November 28, 2008 Share Posted November 28, 2008 Try this: http://www.xmradio.com/refresh/ JR356 Link to comment
tallman Posted November 29, 2008 Share Posted November 29, 2008 Double check connections. Check the XM unit number, you did give them the correct one, yes? Contact XM again, I know... When I did mine I was outside, everything was working on the GPS, it was very short time, I think while I was still on the phone, that the XM activated. Good luck. Link to comment
TDY Posted November 29, 2008 Author Share Posted November 29, 2008 I think the gps is defective gps works fine and it says the xm is connected but it just keeps saying searching for service. It can't find service because I have no bars-----no sat. signal. I have unplugged reconnected everything I can think of. I guess I will have to wait until Monday to call customer service at Garmin Link to comment
AZgman Posted November 29, 2008 Share Posted November 29, 2008 Be prepared to be tossed back and forth between Garmin and XM... Best of luck! Link to comment
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