randy Posted November 21, 2007 Share Posted November 21, 2007 First I will comment, I own numerous cycleport gear, and have recommended this stuff as the(in my opinion) best quality and value gear on the market. So of course I had a preconcieved positive attitude. However I have no affiliation other than a satisfied customer. My son (Ryan) arrived back from Iraq on Saturday Nov 17. I was flying out to San Diego to visit with him. Of course this offered an opportunity to go into cycleport and drop off my pants for repair and get fitted for a new waist length jacket. I had called about two weeks ago, and set up a 10am appointment. I arrived at 9:45am and looked around the small display area for about 10 minutes. Cycleport occupies a small building in an industrial park. The building is divided, front 1/3 is two open area's, the back 2/3 all storage area. The front 1/3 of the building is two rooms, the right room is a small display area, and the left side is the sewing area set up for 8 ladies. When I walked in one of the sewing ladies greated me and told be Wayne would be down in a few minutes. I tried on some of the display items (wrong thing to do) as I ended up buying more than I anticipated. Wayne came in and greeted me. Wayne was very generous with his time and gave me a complete tour of the facility. I tried to break thread, tear sample pieces, viewed the many many examples of other manufacture's damaged garmets etc. Wayne's passion for safe, effective and long lasting garmets really showed itself. This man believes in his products and really spends the time to keep current. Wayne commented on the seminar he recently attended, which was organized by some Australian scientest doing work on motorcycle gear effectivness. In addition Wayne is very involved with trying to update the law enforcement riding gear. Wayne really understands the need to "look" a certain way and yet provide some measure of safety. Wayne is producing some very cool riding gear specifically for the riding members of the law enforcement community. He is working to keep the "traditional" look, but provide a substantial increase in the safety of the gear, and with a savings to the officers. Basically the current cotton shirts used by a moto officer lasts about 4 months, and costs around 70.00. Wayne is building a similar look and style shirt with a 3 year wear guarantee at a similar price point to one year of shirt costs. In addition Wayne is creating riding pants that will have the same look, feel, and style as the current moto pants, but once again provide real protection and with a 5 year cost similar to the current 1 or 1.5 year cost. Quality, good protection, nice styling, at a value cost, sounds like a solution many law enforcement departments would like. I hope his products catch on. After the full tour, and many reviews and viewings of cycleport gear, and competitior gear, we headed back to the showroom. I knew exactly what I wanted so it was just a matter of fitting me. We found a jacket in the showroom that was 90% correct. Wayne noted the measurment adjustments, and wrote up the order. Wayne then looked at my pants, 6 years old, with 365 days of commuting use had really worn them out ( at least to me). Wayne looked at the garment, and took it back to one of the sewing ladies. 10 minutes later, he came back out with another order form, and said the ladies would do a full recondition of the pants. They noted the seams are 100% holding and basically other than the normal wear items (velcro and reflective material) the kevlar material was 100% as new. During the re-condition they are going to add 1.5 inches to my pant length. I have always been impressed with cycleport's gear. I think cycleport gear offers the best combination of safety, value and temp range (really important in the south) of all the gear I have owned. After visiting with Wayne for about 2 hours, I was very impressed with Wayne's passion for really good protective gear. As Wayne noted to me, he has no future plan to build a cheaper product, but his plans are to continue to build the best "value" product on the market. With the curreent combination of safety, longevity, price, and repair capability, I think cyclegear already has that title. Now Wayne will just have to keep working to stay on top of the field. And based upon all the stuff he showed me, I say he has the motivation to do so. And one final note, the new cycleport warranty, is very simple "if in the 5 years after you purchase a product you go down, and cycleport cannot repair the item, you get a free replacement." My new jacket comes with this new warranty. Pretty cool. If you are looking for the best value in motorcycle gear, I really recommend cycleport. Link to comment
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