rshipp Posted November 9, 2007 Share Posted November 9, 2007 Can anyone tell me what thier experience has been with Corbin? I placed a web order, had a question and can't get any response. I have left voicemails, ask a question on the order page, e-mailed, etc. and still no response. The confirmation said that they would contact me in two days about my order and is has been three with no repsonse to my one question. I am not going to start bad-mouthing them, but my order is right at $1000 and I would appreciate some answers. If response is this bad at the begining of the order process, I would be afraid to purchase and not get any support after the sale when I needed it. Is it always like this? Maybe I should cancel and shop elsewhere. I am in customer service and the lack of support or the inability to get a hold of the product manufacturer scares me. Any advice? TIA Link to comment
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